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Our Rolex history

Rolex and TIVOL History

TIVOL's legacy represents over four generations of dedication, quality, and service. As the oldest family owned jeweler in Kansas and Missouri, TIVOL has served the community since 1910 when European immigrant Charles TIVOL opened his first store in downtown Kansas City. Charles's son, Harold, began working in the store during its early years as a boy and, after three years serving the U.S. Army Air Corps in WWII, went on to study at the Gemological Institute of America. Harold joined his father’s business in 1946, adding extraordinary technical knowledge and business savvy to the TIVOL legacy. Rolex has been part of that history for over 60 years. In addition to earning the loyalty of countless satisfied customers, Rolex has also entrusted TIVOL in making our Rolex showroom in Kansas City part of the worldwide network of Official Rolex Jewelers and our service department one of only a handful of Rolex plaque-authorized dealers in the country. This valued history between our brand, the TIVOL family, and the people of the Kansas City area, celebrating important milestones with Rolex, has become part of our esteemed history.
Our Rolex History

A Tradition of Service

While tradition is an important part of the Rolex experience, the brand is also at the leading edge of selection and service. We believe that the best way to get the full Rolex experience is to visit us in-store. We have dedicated, luxuriously appointed areas in our stores where you can explore our wide range of Rolex models with our passionate and educated staff. Our knowledgeable, skilled sales associates and watchmakers are here to guide you through our range of available Rolex models, advise you on all the functions and technical aspects of our Rolex watches and help you make the choice that will last a lifetime. As an official Rolex jeweler and plaque-authorized service provider, TIVOL authenticates the warranty of your Rolex and ensures that it enjoys a five-year international guarantee. As a family-owned and operated enterprise, we can help your family navigate important milestones such as graduations, weddings, and anniversaries. An unwavering commitment to excellence is part of our history and our dedication to the future.

Our Rolex History

Our Commitment to You

Our goal is to work with our clients in not only choosing a Rolex but also assisting in the continued care of their family heirlooms for generations to come. Before you leave our store, we will wind the watch fully, set the time, date and day, check the functions and verify the tightness of the crown. TIVOL's Rolex plaque-authorized service center has the expertise and tools to adjust the bracelet or strap of your watch to the perfect size and maximize your comfort. Our Rolex-trained watchmakers are certified in Rolex link removal and replacement and can help you in sizing your metal bracelets. And as an official Rolex jeweler, we are authorized to sell and maintain Rolex watches. Contact us at TIVOL to book an appointment with our dedicated staff. We will guide you through the range of Rolex models, and advise you on our services.

Our Rolex History
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